Financial Assistance
If you cannot afford to pay for part or all of your essential health care services, you may be eligible for Financial Assistance / Charity Care. We offer financial assistance for insured patients who need help paying deductibles, co-pays and coinsurance.
Participating Insurance Plans
View our most current list of health and insurance plans that our hospitals and employed physicians participate with.
Request an Estimate
Understanding the pricing of your healthcare services can be confusing. Our Patient Estimates Team will be pleased to assist you with requesting a price estimate for your planned hospital or physician services.
Questions About Your Bill?
Do you have questions about your hospital bill, online bill pay or insurance? Call us at the phone number listed below:
Phone: (585) 922-1900
Toll-free: (866) 209-0949
Hours: Monday - Friday, 8:30am - 5:00pm
Toll-free: (866) 209-0949
Hours: Monday - Friday, 8:30am - 5:00pm
No one will be denied access to services due to their inability to pay. There is a discounted/sliding fee schedule available for those that may need it. Please feel free to contact us via phone number above, or learn more about our Financial Assistance services
Veteran Assistance
If you have Veterans Affairs (VA) billing questions and/or need to submit additional information for your claims with the VA, please email us at va@rochesterregional.org