Comprehensive Psychiatric Emergency Program (CPEP)

About the Comprehensive Psychiatric Emergency Program (CPEP) at Clifton Springs Hospital & Clinic

If you are struggling with a mental health crisis, we are ready to help. CPEP offers emergency and crisis psychiatric services to people living in the Finger Lakes region.

Located within the Rob and Pamela Sands Emergency Department, and newly designed to meet the growing need of patients seeking emergency psychiatric treatment, our CPEP unit includes safe, private and comfortable evaluation and consultation rooms, psychiatric patient rooms, and psychiatric extended observation rooms.

Patients will be asked to come in to the emergency department to be medically cleared for treatment, then will meet with a Clinical Evaluator for evaluation. After an assessment, the Clinical Evaluator will determine whether inpatient or outpatient treatment is needed. Referrals to follow-up services will be provided at the same time.

If you do not feel comfortable traveling to Clifton Springs Hospital & Clinic, our mobile crisis team can meet you within Ontario, Wayne, Seneca and Yates counties. Our confidential phone counseling is also on standby to do everything they can to help you.

Call if you need to talk

Our crisis phone number – (315) 462-1080 – is staffed by a real person 24 hours a day, 7 days a week.