Rochester General Medical Associates - Outpatient Department

After Hours:

If you are in need of care and the health center is closed, please call (585) 922-4101

About Rochester General Medical Associates - Outpatient Department (OPD)

Rochester General Medical Associates (RGMA) is a comprehensive primary care center providing health care services to adult and geriatric patients (ages 18 or older). RGMA site is located at the brand new Riedman Health Campus, located at 1455 East Ridge Road.

If you're a patient of RGMA, you will be cared for by a health care team consisting of an Attending Physician, Resident Physician, and a Nurse. Our Attending Physicians are board-certified in Internal Medicine. The Attending Physician is the leader of your health care team and works closely with the Resident Physician to manage your care. Your Attending Physician remains your primary care provider for as long as you receive your care at RGMA.

A nurse is available by phone Monday - Friday from 8:00 am - 4:30 pm. A physician is available 24 hours a day for emergencies.

After hours, please call the office at (585) 922-4101 and you will be connected to the Answering Service, or you may call the Answering Service directly at (585) 723-6675.

For additional information about assistance to help with your visits click here.

Appointments

To schedule an appointment at one of our practice sites, please contact the Outpatient Medical Department at (585) 922-4101. If you are a NEW patient, please have your medical records forwarded to our practice before making an appointment.

Late Appointment Policy

Due to high patient volume, it is important that you arrive at your appointment on time (or early). If you are 10 minutes (or more) late, you will have to wait for the next available provider. If a provider is not available, your appointment may have to be rescheduled for a different day.

Special Considerations

Our center is staffed by full-time Social Workers, Care Managers, Mental Health Therapist, and Financial Case Managers to provide one-on-one services for our patients. Spanish and sign language interpreters are also available.

Do you have feedback about your experience?

It is the goal of Rochester Regional Health to provide high-quality care with compassion. We appreciate any comments, feedback, or suggestions you may have for us regarding your care and the service provided.

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