Providing Critical Insights and Partnership
We partner with providers throughout the state, offering essential diagnostic testing and pathology services that are critical to patient care and community well-being.
Helpful Resources
Charge Capture and Compliance
Any test ordered through Rochester Regional Health Laboratories must be accompanied by signs and symptoms or a diagnosis indicating the reason for ordering each test. Requisitions must be signed by a provider. Contact our Charge Capture and Compliance Team by calling: (585) 922-1167 or via fax: (585) 922-1168.
IT Services
As part of our commitment to delivering unsurpassed service, Rochester Regional Health Laboratories provides healthcare practitioners and clinics with fast, flexible and convenient IT solutions and support for laboratory test ordering and reporting.
Frequently Asked Questions
Most, but not all, blood samples can be collected in all of our PSC’s. In order to preserve specimen integrity, the following table lists tests for which blood samples that can only be collected at a PSC with immediate access to a hospital laboratory.
|
|
Unity PSC |
Newark PSC |
|
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Ammonia |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Carboxyhemoglobin |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
D-Dimer |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Emergency Tox Screen |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
|
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Ethyl Alcohol |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Lactic Acid |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Troponin |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Specialized Coagulation Tests |
|||
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Closure Time |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
|
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Coag Activity Tests |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Fibrinogen Split Products |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Fibrinogen |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Platelet Aggregation & Release |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x (requires appt) |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
|
|
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Ristocetin Cofactor |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
| RGH PSC
1425 Portland Ave
M-F: 6am-5:30pm
Sat: 7:30am – 12:30pm
Von Willebrand Activity/Antigen |
Unity PSC
1561 Long Pond Rd
M-F: 7am-5pm
Sat: 8am-Noon
x |
Newark PSC
240 W Pearl
M-F: 6am-5:30pm
Sat: 7am-Noon
x |
x |
The courier department can be reached through the Client Service Directory at 800.525.5227 or 585.922.LABS (5227).
Many of the tests performed at ACM and RRH Laboratories have already been harmonized. When looking at results in Care Connect, those tests that are harmonized will appear together on the same line in Results View, while those with different methods and/or reference ranges will be reported on a different line. Hovering over the result in Care Connect will display the testing lab and the associated reference range for that result. Those providers accessing test results on hard copy or through non-EPIC systems will need to associate the result with the performing laboratory’s reference range listed on the report.
Stock orders are submitted on paper. You can fax directly to 585.247.8047, send to the lab via your courier, or you can call the stock room directly at 585.429.2238.
If you need to order forms or lab requisitions, please email us at mailto:RGHCourierDept@rochesterregional.org" style="color: #954f72;">RGHCourierDept@rochesterregional.org or call 585.922.LABS (5227), Option 2.