What is TytoCare?
TytoCare is a hand-held examination kit and linked app that lets your health care provider guide you through medical exams anywhere, anytime.
This portable medical exam kit enhances the virtual visit experience by linking to your provider and allowing you to capture high-quality sounds and readings that are sent straight to them. TytoCare can capture:
- Heart sounds
- Lung sounds
- Body temperature
- Heart rate
- Videos and images of the inner ears, skin, and throat
TytoCare is perfect for all health appointments – virtual urgent care visits through ExpressCare, scheduled visits with primary care providers who use TytoCare, and specialty visits.
Using TytoCare for Your Visit
A TytoCare Medical Exam Kit is ideal for virtual health care visits – both on-demand visits and previously scheduled appointments.
On-Demand Visits
Virtual video visits are available without a scheduled appointment through ExpressCare, Rochester Regional Health’s video health care service. ExpressCare is available 7 days a week for patients ages 2 and older who reside in New York State. This service can be used to treat common non-emergency conditions.
Scheduled Visits
These visits are for appointments set up ahead of time with your primary care provider or specialist who participate in TytoCare. View the list of participating practices here.
Connect with your provider and they will guide you through the exam
Get a diagnosis and prescription
Turn TytoCare on and launch your app
Frequently Asked Questions
The TytoCare Medical Exam Kit is a handheld device that works through your smartphone and pairs with your RRH MyCare account to allow you to have a 3-dimensional video visit with your doctor. Through the TytoCare Medical Exam Kit during a video visit doctors can see down the throat, in the ears, listen to the heart and lung sounds, and take temperature and vital signs. This allows for a much more thorough exam while engaging in a virtual care video visit.
The TytoCare app works with iOS (10 and above) and Android (4.4.4 and above). Here are the specific requirements needed:
- Apple device users: iOS 10 or newer; iPhone 5S, iPad Air, iPad mini, iPod touch 6, plus newer models.
- Android device users: Android 4.4.4 or newer; Samsung Galaxy S5, S6 plus, Note 5, A7, J7 and up, LG G4 and up.
Yes, you do need a MyCare account to use a TytoCare Medical Exam Kit. If you don’t have a MyCare account, you will need to create one in order to be eligible for a TytoCare Medical Exam Kit.
The TytoCare Medical Exam Kit is available for purchase through our online store.
The TytoCare Medical Exam Kit lets you perform guided medical exams with a Rochester Regional Health (RRH) provider. It has the following exam capabilities: camera for taking photos and videos of the skin and the throat, thermometer for taking temperature, otoscope for looking inside the ears, stethoscope for heart, lung, and abdomen sounds and capturing heart rate. All exam data is stored on our HIPAA-compliant cloud, so you can be confident that your health data is private and secure.
Tyto has built-in training videos and guidance technology to help ensure accuracy and ease-of-use through the Tyto Academy. Information and a link to access the academy will be sent to patients after receiving their TytoCare Medical Exam Kit. The Tyto Academy guides users through each exam and allows you to practice prior to a visit. When using Tyto during a live telehealth exam, your clinician will guide you through the examination process, letting you know where to put the stethoscope on your heart, where to place the otoscope inside the ear, etc.
For tips and training on using your TytoCare Medical Exam Kit, we recommend completing the Tyto Academy prior to your first video visit.
A Tyto visit provides the doctor with high-quality digital sounds of the heart and lungs, high-quality digital images and video of the ears, throat, and skin and measures heart rate and body temperature. Using this examination data, the doctor can provide you with a diagnosis, treatment plan, and prescription if needed. TytoCare can help a doctor diagnose and treat many common conditions, including:
- Ear infections
- Sore throats
- Fever
- Cold and flu
- Allergies
- Pink eye
- Nausea
- Constipation
- Asthma
- Bronchitis
- Sinus and upper respiratory infections
- Bug bites and common skin conditions, including contact dermatitis, rash and diaper rash
TytoCare Medical Exam Kits can be used for virtual urgent care visits through ExpressCare, or scheduled visits with primary care and specialty providers who use TytoCare.
During an on-demand video visit through ExpressCare, patients will speak with the next available RRH provider.
During scheduled video visits, patients will speak with their primary care or specialty providers. View the list of locations that participate in scheduled video visits here.
During your Tyto home video visit you will be guided by a provider through the exam using your TytoCare Medical Exam Kit.
Yes. If a prescription is needed, your provider can prescribe and send your prescription directly to your preferred pharmacy.
Yes. Coverage for a TytoHome visit is the same as a telehealth visit. Please check with your insurance provider for specifics related to your individual plan.
The TytoCare Medical Exam Kit complies with FDA requirements, and the stethoscope is FDA-cleared.
Yes. TytoCare Medical Exam Kit is lightweight, compact and portable. It is designed for all types of remote use. All you need is the MyCare app, a smartphone or tablet and a Wi-Fi connection.
Need Help?
Do you need assistance with TytoCare or have additional questions?
View our TytoCare Quick Start User Guide (TytoCare Quick Start User Guide – Spanish)
Contact Us:
Phone: 1 (844) 208-8412 (8 am - midnight, 7 days a week)
Email: tytocare@rochesterregional.org
