Social Work

A Knowledgeable, Helping Hand

It is not uncommon for illness and hospitalization to involve other factors, such as drug and alcohol problems, domestic abuse, child abuse, bereavement, or other issues due to illness. Your social worker can offer counseling and informed advice to you and your loved ones for these and other issues.

Guidance

The Rochester Regional Health Social Work Services team can provide a convenient link to community resources and services that can help you cope with the medical, financial and emotional issues you may face during or after your hospital stay. These might include securing coverage for prescription medications; accessing appropriate food, clothing or transportation; or finding help with efforts to stop smoking or other medically advised challenges.

Sometimes, patients and families face difficult or emotionally charged tasks during a hospital stay, such as completing advanced directives paperwork. In those instances, your social worker can be an understanding advocate while guiding you through the process.

Your social worker can also provide crisis intervention to help alleviate awkward or uncomfortable situations among family members, and help you and your loved ones arrive at positive solutions that will assist with your care and well-being.

Collaborative Care

Health challenges, whether they're related to cancer, chronic conditions, or other concerns, can affect not just your body, but also your mind and emotional well-being. Feelings of depression, anxiety, and fear are common -- but there is hope.
 
The experts in our expanded Collaborative Care Program offer caring relationships and a variety of mental health services to support you before, during, and after cancer treatment or visits to your OB/GYN and primary care providers at a growing network of our locations.

Special Services

Depending on your needs, your social worker can help you find emergency lodging for out-of-town family members, and provide access to interpreters for patients or family members who may be deaf / hard-of-hearing or non-English speaking.

Contacting Social Work

One or more social workers are assigned to each unit in the hospital, to offer support and counsel to patients and provide information about community resources that can further assist you and your family.

If you would like to talk with your social worker at any time during your hospital stay, please ask a nurse, doctor or patient care technician, who will contact your social worker for you.

Addresses

Phone: (585) 922-4392 (or dial 24392 from a hospital telephone)

Newark-Wayne Community Hospital
1200 Driving Park Avenue
Newark, NY  14513

Hours

Weekdays: 8 am - 5 pm

Saturday: 9 am - 4 pm

Phone: (315) 332-2022 (or dial 32022 from a hospital telephone)